CK3B CK3X CK71 and CK75 batteries

These four hand held computers from Intermec, now Honeywell, have used similar batteries:

From left to right

318-046-031 – Compatible with all CK series computers

318-046-001 – Compatible with CK75, CK71, CK3X

318-034-003 – Compatible with CK3X, CK3B

318-034-001 – Compatible with CK3X, CK3B

Note that the current CK3 battery part number is 318-034-023 (replaces the last two above) and the current CK7X battery is 318-046-031.

There is a new battery for the cold storage CK75, part number 318-046-032.

What’s the warranty on Honeywell barcode equipment?

It’s not so easy to find, but the official list is here.

In general, with few exceptions:

Hand held computers: 1 year

Tethered scanners: 5 years

Battery operated scanner: 3 years

Presentation and hands free scanners: 2 years

Printers: 1 year

Printheads: One year or one million lineal inches, whichever comes first (note that you get free printhead replacements if you use Honeywell media)

Vehicle mount computer: 1 year

Accessories: 90 days

Running Windows Mobile Device Center under Windows 10

In my previous post I said that Microsoft broke Windows Mobile Device Center is Windows 10. This is true, but there is somewhat of a workaround.

First off, if you use WMDC regularly and you’re using Windows 10, make your life easier and run Win 7 in a virtual machine and use it there.

I saw this tip on getting WMDC running on Win 10 at a Microsoft tech support site.

Click on Start, then type “Services” and launch the services application. Scroll down to the “Window Mobile-2003 based device connectivity” service:

Double click on this and click on the “Log On“ tab at the top of the screen.

Click on the “Local System account” button and turn on the “Allow service to interact with desktop” check box. Apply these setting and go back to the “General” tab and make sure the service is running, then exit the application.

Now click on Start, type in “Mobile Device Manager”, right click on the app and pin it to your task bar. Click on the round green icon in the task bar and WMDC should start.

Put your reader into a dock that’s connected to your PC with a USB cable; you should hear the connection sound. If you hear a loud beep and get a synchronization error, WMDC has crashed. Remove the reader from the dock and restart WMDC. If it doesn’t start, check the log on options in the services app again.

If you do hear the connection sound but WMDC shows “Not Connected”, double click on My PC and you should see your reader in the Devices and drives section:

If you double click on the device you’ll see its file system and you’ll be able to copy files to and from it with Windows File Manager.

It’s not perfect solution, but if you have some quick copying to do, it may help.

How to copy files to a CN70 or CK70 computer

This post covers copying files to the Intermec/Honeywell CN and CK series computer with Windows Embedded Handheld 6.5, it doesn’t cover the new Android computers.

Connecting a dock to your computer with a USB cable and using Windows Mobile Device Center is very  easy, but Microsoft broke this in Windows 10. WMDC works fine under Windows 7 and is your best choice if you are running this OS. There are some tips on the internet about running WMDC in compatibility mode under Win 10, but they didn’t work for me.

Another easy option is to put your files on a USB stick and then plug the stick into the USB A connector on the side of a single docking station for your CN/CK computer.  Once inserted click on Start, File Explorer, My Device and you should see the USB key in the pull down menu show up as “Hard Disk”:

You can copy files to the computer over your wireless network too. There’s an FTP server program available on these devices, but it’s a hidden file. Click on Start, File Explorer, then scroll down to the Windows folder. Click on the Menu button on the bottom of the screen and click on “Show All Files”. Now scroll down this folder listing and look for the file “ftpdce”.  Press the stylus on this filename and hold it for a couple of seconds until the menu pops up and select “copy”.  Scroll back to the top of the Windows folder and click on the Start Up folder. Press the stylus on some white space and hold if for a couple of seconds. When the menu pops up select “Past Shortcut”. Now the FTP server will start when window boots.

Press the power key and choose the Reboot option.

I use FileZilla as an FTP client, but feel free to try your own; I had no luck using FTP within a browser. Find the IP address of your your computer by clicking on Start then ISpyWiFi. Keythis IP number into FileZilla and log in with the user name “intermec” and a password of “cr52401” and you should see this screen:

Other options are Intermec’s Smart Systems (free, big install) or Soti’s Mobi Control (licensed, reliable, if you have a lot of devices).

Good luck, email any questions to info@accuratedata.com.