Upgrading a Honeywell CK75 Android version

First, download the operating system files, either GMS (Google Mobile Services) or Non-GMS from Honeywell’s FTP site. You’ll need to sign up for an account if you are not registered.

Navigate to Software, Computer Devices, Handheld, CK75 CN75 CN75e, Android 6, Current, Device Image, GMS (or Non-GMS). Download the file that has an “sd” in the  file name. You’ll need Honeywell’s Download Manager; there’s a link to it on the FTP page.

Unzip the files into a temporary folder. Insert a micro SD card into your PC and format it as FAT32. Copy the entire contents of the unzipped folder onto the root of the SD card. Power down the CK75 and open the back cover above he battery, there are three screws holding it down. Insert the micro SD card into the slot; refer to the manual if you need help with this.

Replace the cover, turn on the CK75 and place it into a powered dock. The files on the SD card will be detected on boot up, a Honeywell logo will display,  and after 8 minutes or so an animation appears on screen:

In another 4 minutes the CK75 will reboot to a Honeywell screen. In another 3 to 4 minutes the Android Welcome screen will appear and walk you through the initial set up. When this is done, power off the CK75 and remove the SD card.

Next, navigate to the same folder on Honeywell’s FTP server, but instead of GMS or Non-GMS select the CommonES folder and download the .zip file. This file contains updates to the Honeywell programs on the CK75. Connect the CK75 to your PC (refer to the manual if you don’t know how to do this) and copy the downloaded .zip file (don’t expand it) to IPSM\honeywell\autoinstall folder. You may have to create this last folder yourself.

Go to the main apps page on the CK75 and select AutoInstall. Make sure that AutoInstall is enabled, then click on “Packages upgrade”. You’ll see the various programs being updated. When complete, delete the .zip file from the \IPSM\honeywell\autoinstall folder. The package updater does not clean this up automatically and the upgrade will install on each boot unless you manually delete this file.

Connecting a Serial Scanner to a Honeywell VM3 running Windows 7

The VM3 manual tells you to go to Control Panel, Enterprise Settings, Data Collection to set this up, but there is no Enterprise Settings (formerly Intermec Settings) to select in the control panel.

To access Enterprise Settings, start File Manager and navigate to \Program Files(x86)\Intermec\IVA\bin and right click on the “Intermec Settings” program. Add a shortcut to your desktop and you’ll have access to the features described in the manual.

Note: Select ASCII as the scanner type for a serial scanner and match the baud rate, parity, data bits, and stop bits and you’ll be good to go. If not, make sure the Virtual Wedge is enabled; it’s the last choice in the main menu.

Replacement vehicle dock power supply for 203-808-001

I have a customer that has been using powered CK3 vehicle docks on their fork trucks for a number of years and they needed another power supply, part number 208-808-001,  for a new fork truck. I found out that Honeywell had phased out this part, though not the vehicle dock itself. I called tech support and the parts department and was told that there is no replacement for this power supply. This part is used for both the CK3 and CK75 powered vehicle docks.

However, Honeywell still sells a vehicle power supply for the CV61, part number 203-779-001. I called tech support and found that it uses the same DC/DC converter as the CK3 kit, 851-070-003, but it has different output cables. The CK3K kit looks like this:

There’s an input cable on the top left, an output cable on the top right, and some mounting hardware, an in line fuse, etc. in the two bags. The power supply itself has one four pin input connector and two outputs, a two and three pin connector:

The output cables for the CV61 are different than the vehicle docks. But, if you purchase part # 226-341-007, a three pin to three pin power output cable, along with the CV61 power supply, 203-779-001, you’ll have what you need to hook up your CK3 or CK75 vehicle dock.

 

 

Improving the Performance of a Honeywell CK3X Computer

We were at a customer site recently that has been using Intermec CKB computers for the past seven years. The CK3B is going end of service at the end of this year, so they purchased some CK3X computers to begin replacing the older units.

When we asked how the new units were working they told us that nobody was using them because they were slower than the CK3Bs.  This was surprising since the the CK3X has a faster processor, a faster radio, and more memory than the CK3B.  Both computers were running the same program and were connected to the same access points.

We confirmed the issue by doing an inventory transfer transaction with both computers which hit the database multiple times. The transaction validates the location and item number then does an update to a location table. The CK3B’s response time was about half a second while the CK3X took over a second to do the same transaction.

The culprit turned out to be the power setting on the radio.  By default the CK3X is configured Fast PSP (Power Saving Protocol) which turns off the radio at idle times to save battery life. When we switched this to CAM (Constant Awake Mode) the CK3X outperformed the CK3B. It seems that the CK3X radio was going to sleep in between transactions. This is probably a mistake by Honeywell aggressively trying to maximize battery life.

We did some testing to see how much the CAM setting impacted battery life. We pinged a CK3X every two seconds until the battery died and found that when in Fast PSP mode the battery ran for an average of 21 hours and ran for 14 hours in CAM mode, or a one third reduction in battery life.

Since 14 hours if well past the full shift needed for a battery, we think that CAM should be enabled for the CK3X, and that the increase in performance is worth the loss in battery life, especially when transactions are doing a lot of I/O.

To get to this setting on the CK3X click on Start, Settings, System, then Intermec Settings. Next, go to Communications, 802.11 Radio, Funk Security,  Profile 1, and scroll down. Under the SSID will be two radio buttons for Power Mode.

CN80 Preliminary Test Results

We got a couple of demo CN80 computers from Honeywell and were surprised by the results of some of the testing we put it through.

The first is the range of the radio. Normally, we’d see a Honeywell reader drop off the network at when it got 350 to 400 feet away from an access point. We were able to get over 700 feet away with the CN80. We repeated the test with an old Cisco 1242 access point (802.11g only) to see if it was beam forming that accounted for the extended range, but we got the same results with the old access point. This will be of great interest to anyone who has an outdoor wireless network.

The second surprising result was the standard range 2D scanner, which uses the Honeywell N6603ER engine. We enabled DPM mode and it read most of our DPM samples as well, if not better than dedicated DPM scanners. It’s performance was very impressive.

CK3B CK3X CK71 and CK75 batteries

These four hand held computers from Intermec, now Honeywell, have used similar batteries:

From left to right

318-046-031 – Compatible with all CK series computers

318-046-001 – Compatible with CK75, CK71, CK3X

318-034-003 – Compatible with CK3X, CK3B

318-034-001 – Compatible with CK3X, CK3B

Note that the current CK3 battery part number is 318-034-023 (replaces the last two above) and the current CK7X battery is 318-046-031.

There is a new battery for the cold storage CK75, part number 318-046-032.

What’s the warranty on Honeywell barcode equipment?

It’s not so easy to find, but the official list is here.

In general, with few exceptions:

Hand held computers: 1 year

Tethered scanners: 5 years

Battery operated scanner: 3 years

Presentation and hands free scanners: 2 years

Printers: 1 year

Printheads: One year or one million lineal inches, whichever comes first (note that you get free printhead replacements if you use Honeywell media)

Vehicle mount computer: 1 year

Accessories: 90 days

Running Windows Mobile Device Center under Windows 10

In my previous post I said that Microsoft broke Windows Mobile Device Center is Windows 10. This is true, but there is somewhat of a workaround.

First off, if you use WMDC regularly and you’re using Windows 10, make your life easier and run Win 7 in a virtual machine and use it there.

I saw this tip on getting WMDC running on Win 10 at a Microsoft tech support site.

Click on Start, then type “Services” and launch the services application. Scroll down to the “Window Mobile-2003 based device connectivity” service:

Double click on this and click on the “Log On“ tab at the top of the screen.

Click on the “Local System account” button and turn on the “Allow service to interact with desktop” check box. Apply these setting and go back to the “General” tab and make sure the service is running, then exit the application.

Now click on Start, type in “Mobile Device Manager”, right click on the app and pin it to your task bar. Click on the round green icon in the task bar and WMDC should start.

Put your reader into a dock that’s connected to your PC with a USB cable; you should hear the connection sound. If you hear a loud beep and get a synchronization error, WMDC has crashed. Remove the reader from the dock and restart WMDC. If it doesn’t start, check the log on options in the services app again.

If you do hear the connection sound but WMDC shows “Not Connected”, double click on My PC and you should see your reader in the Devices and drives section:

If you double click on the device you’ll see its file system and you’ll be able to copy files to and from it with Windows File Manager.

It’s not perfect solution, but if you have some quick copying to do, it may help.

How to copy files to a CN70 or CK70 computer

This post covers copying files to the Intermec/Honeywell CN and CK series computer with Windows Embedded Handheld 6.5, it doesn’t cover the new Android computers.

Connecting a dock to your computer with a USB cable and using Windows Mobile Device Center is very  easy, but Microsoft broke this in Windows 10. WMDC works fine under Windows 7 and is your best choice if you are running this OS. There are some tips on the internet about running WMDC in compatibility mode under Win 10, but they didn’t work for me.

Another easy option is to put your files on a USB stick and then plug the stick into the USB A connector on the side of a single docking station for your CN/CK computer.  Once inserted click on Start, File Explorer, My Device and you should see the USB key in the pull down menu show up as “Hard Disk”:

You can copy files to the computer over your wireless network too. There’s an FTP server program available on these devices, but it’s a hidden file. Click on Start, File Explorer, then scroll down to the Windows folder. Click on the Menu button on the bottom of the screen and click on “Show All Files”. Now scroll down this folder listing and look for the file “ftpdce”.  Press the stylus on this filename and hold it for a couple of seconds until the menu pops up and select “copy”.  Scroll back to the top of the Windows folder and click on the Start Up folder. Press the stylus on some white space and hold if for a couple of seconds. When the menu pops up select “Past Shortcut”. Now the FTP server will start when window boots.

Press the power key and choose the Reboot option.

I use FileZilla as an FTP client, but feel free to try your own; I had no luck using FTP within a browser. Find the IP address of your your computer by clicking on Start then ISpyWiFi. Keythis IP number into FileZilla and log in with the user name “intermec” and a password of “cr52401” and you should see this screen:

Other options are Intermec’s Smart Systems (free, big install) or Soti’s Mobi Control (licensed, reliable, if you have a lot of devices).

Good luck, email any questions to info@accuratedata.com.